Dear LBank Users,
Update: Online customer service consultation has been resumed at 11:53 (UTC) on July 04, 2025. We apologize for the inconvenience caused to you.
We would like to inform you that, starting from July 04, 2025 (UTC), our online customer service system will be temporarily unavailable due to technical issues with a third-party service provider. Unfortunately, we are unable to provide a specific timeline for when the service will be restored.
During this period, we encourage you to reach out to us via email at [email protected] for any inquiries or support needs. Please rest assured that we will be offering 24-hour email support to assist you without delay.
We sincerely apologize for any inconvenience this may cause and deeply appreciate your understanding and continued support.
Thank you for your patience and cooperation.
LBank Community
For any assistance, please contact us at our official email [email protected]. We are dedicated to providing quality, professional and prompt support.
Disclaimer: Digital assets are subject to high market risks and price volatility. The value of your investments may fluctuate, and could even lead to a loss of principal. You are solely responsible for your investment decisions, and LBank is not liable for any losses you may incur. You should invest only in products you are familiar with and understand the risks involved. You should carefully consider your investment experience, financial status, investment objectives, and risk tolerance, and consult an independent financial advisor before any investment. Past performance is not a reliable indicator of future performance. Content on the LBank platform does not include advice or recommendations, and should not be construed as financial advice.
LBank reserves the right in its sole discretion to amend or cancel this announcement at any time and for any reasons without prior notice.