Dear Users,
Due to a significant surge in user inquiries recently, the online customer service entrances on the LBank website and App are currently experiencing message backlogs, which may result in longer waiting times for responses. We apologize for the inconvenience and recommend contacting us via our official customer service email at [email protected] for faster support.
Additionally, regarding the futures trading suspension in certain regions at 00:00 on August 27, 2025 (UTC), if users incur any financial losses due to system issues, the LBank will assume full responsibility and provide complete compensation. We will complete the processing of all related orders within 3 business days.
Thank you for your understanding and support! If you have any questions, please feel free to contact us.
LBank Team
August 27, 2025