The Futures Grid Loss Protection Voucher is an exclusive benefit for Futures Grid trading. If a qualifying loss occurs at settlement, the system will compensate the loss up to the voucher’s face value, subject to the applicable rules.

The voucher can only be used when creating a Futures Grid strategy with real funds and is not available in other trading scenarios.

Overview

  1. A Futures Grid Loss Protection Voucher can be used to compensate qualifying losses incurred in Futures Grid trading, providing users with additional trading protection.

  2. The voucher will be automatically settled when the grid stops or the voucher expires. If the grid records a loss at settlement, the system will compensate the loss up to the voucher’s face value. If the grid is profitable, the voucher will become invalid.

Eligibility Requirements

  1. Voucher eligibility is subject to the actual conditions displayed on the page, including supported trading pairs, minimum investment amount, and first-time Futures Grid user restrictions.

  2. Only 1 Grid Loss Protection Voucher can be used per trading pair to prevent repeated or stacked use on the same Futures contract.

How to Claim

The claiming process may vary depending on how the voucher is distributed:

  1. Manual claim: Go to「My Vouchers > Claimable」and click「Claim」within the validity period to activate the voucher. After successful activation, go to「In Use」and click「Trade」on the corresponding voucher to enter the Futures Grid trading page.

  2. Automatic distribution: The platform may distribute Futures Grid Loss Protection Vouchers directly to eligible users through campaigns or operational rewards. Please refer to the actual voucher page for the voucher crediting and activation status. Users can go to「My Vouchers > In Use」and click「Trade」to enter the Futures Grid trading page.

How to Use

  1. Whether users create a Futures Grid strategy through「AI Strategy」or「Manual」 Creation for Futures Grid Trading, if there is an unused voucher available in the account, the voucher selection section will be displayed on the page. Users may choose to use the corresponding voucher or choose not to use it.

  1. Voucher availability is subject to the current trading pair, minimum investment amount, usage limits, and other applicable conditions. If the voucher is unavailable, the page will display the reason, such as an unsupported trading pair, insufficient investment amount, trading pair usage limit reached, or first-time Futures Grid user restriction.

Settlement & Compensation Rules

  1. The voucher will be automatically settled under either of the following circumstances:

    • The user manually stops the grid.

    • The voucher expires.

  2. Compensation is calculated based on the grid’s total PnL. If total PnL is negative, the system will compensate the loss up to the voucher’s face value. If no compensation is due, no funds will be credited.

Compensation Crediting

The voucher will be automatically settled under either of the following circumstances:

  1. If the compensation conditions are met, the compensation will be automatically credited to the user’s Futures Account without the need for manual application.

  2. After voucher settlement is completed, the platform will send a notification based on the settlement result.

    • If compensation is issued, the notification will specify the settlement reason and compensation amount.

    • If no loss is generated, the notification will indicate that the voucher has become invalid.

Important Notes

  1. The Futures Grid Loss Protection Voucher can only be used when creating a Futures Grid strategy and is not supported in other trading scenarios.

  2. Voucher availability is subject to the actual settings of the voucher, including supported trading pairs, minimum investment amount, validity period, and user eligibility restrictions.

  3. Only 1 Grid Loss Protection Voucher can be used per trading pair.

  4. If the voucher is not used before expiration, or if no compensable loss is generated at settlement, the voucher will become invalid.

Frequently Asked Questions

  1. How can I obtain a Grid Loss Protection Voucher?

    • You can claim and activate a voucher from LBank’s「My Coupon」, or receive one through platform airdrops.

  2. Why does my voucher show as unavailable?

    • This may be because the voucher does not meet the supported trading pair requirement, minimum investment threshold, usage limit, or first-time user restriction.

  3. How many vouchers can be used for one trading pair?

    • Only 1 voucher can be used for the same trading pair.

  4. When will the voucher be settled?

    • The voucher will be automatically settled when the grid stops or when the voucher expires.

  5. Under what circumstances will I receive compensation?

    • If the grid’s total PnL is negative at settlement, the system will compensate according to the rules, up to the face value of the voucher.

  6. What happens if the grid is profitable?

    • If the grid is profitable at settlement, the voucher will automatically become invalid.

  7. Where will the compensation be credited?

    • The compensation will be automatically credited to your Futures Account.

  8. Why does the voucher become invalid?

    • The voucher will become invalid if it is not claimed within the validity period, not used within the validity period, or if no compensable loss is generated at settlement.

  9. Will I receive a notification after settlement?

    • Yes. After settlement is completed, the system will send a corresponding notification based on whether compensation is issued.

Reminder

The Futures Grid Loss Protection Voucher is only available for Futures Grid trading. If eligible, you can use it when creating a strategy. Please review the supported trading pairs, minimum investment amount, validity period, and other restrictions before use. The actual page display shall prevail.

If you have any questions, you may also contact customer service for assistance.