To help users better understand the potential reasons for copy trading failures, this notice outlines the situations where users may be unable to follow a trader or experience failed copy trades, along with clear guidance for resolution.

Reasons Why Users Cannot Follow a Trader

📌User Role Restriction: If a user is currently registered as a trader, they cannot simultaneously act as a follower to copy trades. Please verify your account role and switch identities if needed or contact customer support for further assistance.

Reasons Why Copy Trading May Fail for Followers

  1. Trader's Follower Limit Reached: Each trader has a limited number of followers they can accept. If a trader’s follower quota is full, the system will reject new copy trading requests. Consider following other reputable traders or wait for available slots.

  2. Trader’s Qualification Revoked: If a trader’s qualification is revoked due to platform rule violations or other reasons, their copy trading function will be disabled. Verify the trader’s current status or select another active trader to follow.

  3. Trader Removes Follower: A trader may remove specific followers due to strategy adjustments or other reasons, resulting in failed copy trading. Contact the trader for confirmation or choose another trader to follow.

  4. Insufficient Contract Account Funds: Copy trading requires sufficient available funds in the contract account to execute trades. If the account balance is insufficient, the system cannot complete the copy trade. Please top up your account or check your asset status.

  5. Trader’s Trade Amount Limit Reached: A trader’s single trade amount or total trade limit may be restricted by the platform. If the limit is reached, copy trading cannot proceed. Consider following other traders or wait for the limit to refresh.

  6. Follower’s Copy Trade Limit Reached: The platform may impose a limit on the number of copy trades a single follower can execute. If your current copy trade count has reached this limit, new requests will be rejected. Check your copy trading records or contact customer support for details on restrictions.

  7. Partially Filled Orders Not Copied: Partially filled orders from traders (e.g., due to market volatility) may not be automatically copied by the system. This is a normal trading mechanism. Monitor the trader’s order status closely and adjust manually if needed.

Risk Disclosure

Copy trading involves significant risks and may result in partial or complete loss of funds, making it unsuitable for all investors. Market fluctuations, strategy failures, or technical issues may adversely affect trading results. Past performance is not indicative of future outcomes. Please carefully evaluate your risk tolerance and consider seeking advice from a professional financial advisor. LBank bears no liability for losses incurred from copy trading.

Still Need Help?

If you have further questions or cannot resolve the issue, please visit the LBank official website (https://www.lbank.com) or contact our support team at service@lbank.com. We are committed to providing you with a secure and seamless trading experience!

⚠️ In case of any inconsistency in translations, the English version shall prevail.

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Disclaimer
Digital asset trading carries high risks, with price volatility that may lead to loss of principal. Users are solely responsible for investment decisions; LBank is not liable for losses. Understand product risks and invest only in familiar areas; consider seeking advice from a professional financial advisor. LBank’s content is not financial advice, and we reserve the right to modify this disclaimer at any time.