LBank has fully upgraded its VIP program, offering high-net-worth users ultra-low trading fees along with exclusive privileges such as dedicated customer support, higher yield on earnings products, fast-track green channel services, and more premium benefits.

How VIP Tiers Are Determined

Your VIP tier is automatically updated daily at 10:00 (UTC+8). The system evaluates the following three dimensions simultaneously. You only need to meet the requirement of any single dimension to qualify for the corresponding tier, and the highest achievable tier will be applied:

Evaluation Dimension

Calculation Method

Remarks

Latest 30-Day Spot Trading Volume

Total two-way executed amount of spot buy + sell orders (valued in USDT)

Excludes leveraged trades and spot margin borrowing

Latest 30-Day Derivatives Trading Volume

Total two-way nominal value of perpetual/delivery futures opening + closing positions (in USDT)

  

Latest 30-Day Average Daily Asset Balance

30-day average of total account assets snapshot taken daily at 00:00 (UTC+8), including spot, derivatives, earnings, wallet, etc.

VIP tier obtained solely through asset balance has no tier protection mechanism

📌Key Principle: The above dimensions are independent and do not stack. Meeting any one requirement is sufficient to obtain the corresponding tier.

VIP Tier Thresholds & Fee Rates

📌Final applicable rates are displayed in real time under「My > VIP Zone」. The platform may periodically optimize these rates.

VIP Tier Protection Mechanism

To prevent frequent tier fluctuations due to short-term market changes, each user is provided with a one-time 30-day tier protection per VIP level:

  1. Protection is calculated independently for each VIP tier and automatically triggers (no application required) the first time a downgrade risk occurs at that level.

  2. Once triggered, your original tier is locked for the next 30 calendar days.

  3. During the protection period, your original fee rate and all associated benefits are fully retained regardless of changes in assets or trading volume.

  4. Normal daily evaluation resumes after the 30-day period ends.

📌Important Rule: If your tier remains unchanged (i.e., you stay at the same level continuously), the protection for that tier can only be triggered once. If you upgrade or downgrade and later return to the original tier, the protection opportunity for that tier is renewed.

🪧Examples:

  1. You trigger protection once at VIP 2 and remain at VIP 2 → cannot trigger protection again at VIP 2.

  2. If you move from VIP 2 → VIP 3 (or drop to VIP 1) and later return to VIP 2 → protection can be triggered again at VIP 2.

  3. Similarly, dropping from VIP 3 back to VIP 2 also allows a new protection trigger at VIP 2.

Exclusive VIP0 User Benefit: 15-Day VIP1 Free Trial Card

This offer is exclusively available to users currently at VIP0 level. Users who have already reached VIP1 or higher are not eligible for this trial. 

Eligibility & Activation Rules

VIP0 users who complete their first on-chain deposit or P2P Trading of ≥ 5,000 USDT in a single transaction will instantly receive one “15-Day VIP1 Trial Card”.

  1. Takes effect immediately upon qualifying — no need to wait for the standard 30-day assessment period;

  2. Enjoy full VIP1 fee discounts and all exclusive privileges during the 15-day trial;

  3. Trial cards cannot be stacked, extended, or reissued.

📌 Users who have already upgraded to VIP1 or above should maintain their level through trading volume or asset requirements. This trial offer is no longer available through this channel once upgraded.

Frequently Asked Questions

  1. I am already VIP1. Can I still claim the 15-day VIP1 trial card?

    • No. The 15-day VIP1 trial card is exclusively available to current VIP0 users upon their first qualifying deposit. Users who have reached VIP1 or higher are not eligible.

  2. Are market maker volumes or bonus-derived volumes counted?

    • Volumes from market maker accounts, risk-controlled/blacklisted accounts, or those generated purely from bonuses are excluded from VIP evaluation.

  3. How can I regain tier protection for a specific level?

    • Protection opportunities are independent per tier. Returning to a previous tier after upgrading or downgrading resets the protection eligibility for that tier (still limited to one trigger per continuous stay).

  4. How often are tiers updated and when do fee rates take effect?

    • Tiers are updated daily at 10:00 (UTC+8). New rates apply within minutes of the tier change; no re-login is required.

  5. How can I check progress toward the next tier?

    • Go to App homepage → tap avatar → “VIP Zone” to view your current tier, progress bars, remaining protection days, and more in real time.

LBank will continue to iterate and enhance the VIP system, with upcoming features including negative fee rebates, dedicated investment advisors, exclusive global offline VIP events, and additional top-tier privileges. Thank you for your continued trust—LBank is committed to rewarding you with the industry’s best services.

For any inquiries, VIP users may contact your dedicated account manager at any time for priority assistance.