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Deposit without MEMO

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Reasons for Deposit Delays &amp; SolutionsLBank deposits typically arrive within 30 minutes. However, in certain cases, technical processing may take 24 hours or longer. Below are common reasons for deposit delays and their respective solutions.Verify Deposit InformationBefore contacting customer support, ensure the following details are correct:Deposit Address: Confirm the address is provided by LBank.Required Information: Provide the following for quick verification:Transaction Hash (TxID)Deposit NetworkLBank Deposit AddressDeposited Coin/Token📌Contact customer support at service@lbank.com with the above details for further assistance.🤖Submit a 「Ticket」.Common Reasons for Deposit DelaysCase 1: Non-Automatic Deposits Requiring Manual Processing (Typically 24 Hours)The following deposit types may require manual processing, which usually takes 24 hours:Non-Standard Deposit Types:Multiple transfers within a single transaction hash.Non-standard &ldquo;transfer&rdquo; methods.Assets Consolidated to Public Hot Wallet:Funds sent to LBank&rsquo;s public hot wallet instead of a personal wallet.Below Minimum Deposit Amount:If a single deposit is below the minimum threshold, an additional deposit may be required to meet the minimum for manual distribution.On-Chain Transfers Between LBank Addresses (Solana Chain):Transfers between LBank addresses on the Solana chain using on-chain methods (instead of internal transfers) are not supported and require manual processing.TON Chain Transfers with Zero Forward Amount (Forward TON Amount = 0):These transactions require technical review, taking approximately 24 hours. You will be notified of the outcome.📌Solution: Contact service@lbank.com with transaction details, and our technical team will handle the issue.&mdash;&mdash;&mdash;&mdash;&mdash;Case 2: Insufficient Blockchain Confirmations (Delayed Automatic Processing)If the blockchain network has not reached sufficient confirmation height, deposits may be delayed.📌Solution: Wait for the blockchain to complete confirmations. No additional action is typically needed. If the delay persists, contact customer support with the transaction hash.&mdash;&mdash;&mdash;&mdash;&mdash;Case 3: Incorrect Deposit Address (Requires Verification)If funds are sent to an incorrect LBank address (e.g., depositing one coin to another coin&rsquo;s address), the transaction cannot be processed automatically.📌Solution：Contact customer support with transaction details.Our wallet technical team will verify and provide a resolution within one week (manual processing or rejection).Please wait patiently for the outcome.&mdash;&mdash;&mdash;&mdash;&mdash;Case 4: Unsupported Network or Contract Address (Requires Refund Processing)If funds are sent to an unsupported network or contract address (e.g., a token not listed on LBank), the deposit cannot be processed.📌Solution：A refund to the original address is possible, subject to a 30 USDT fee due to private key handling, labor costs, and risk control. Processing takes approximately one month or more.🏷️Steps：Transfer 30 USDT via LBank&rsquo;s internal transfer function to the account: LBA1D22190. (⚠️ Do not use on-chain transfers, as the fee will not be received.)Contact customer support with a screenshot of the transfer record.&mdash;&mdash;&mdash;&mdash;&mdash;Case 5: Missing or Incorrect Memo Tag (Supports Refund)If a Memo tag is missing or incorrect, funds cannot be credited to your account.📌Solution：A refund to the original address is available, subject to a 10 USDT fee.🏷️Steps：Transfer 10 USDT via LBank&rsquo;s internal transfer function to the account: LBA1D22190. (⚠️ Do not use on-chain transfers, as the fee will not be received.)Contact customer support with a screenshot of the transfer record.Refund processing takes approximately 1&ndash;2 months. Please wait patiently.&mdash;&mdash;&mdash;&mdash;&mdash;Case 6: Deposits to a Contract Address (Non-Recoverable)If funds are sent to a project&rsquo;s contract address (not LBank&rsquo;s deposit address), LBank cannot process or recover them.📌Solution：As the funds are sent to a third-party address, LBank cannot intervene. Contact the relevant project team for assistance.&mdash;&mdash;&mdash;&mdash;&mdash;How to Perform an Internal Transfer?📌For internal transfers (e.g., paying refund fees), please refer to「How to Perform an Internal Transfer?」.Contact Customer SupportFor deposit issues, reach out via:📮Email: service@lbank.com🤖Tap to submit a 「Ticket」.📥Provide: Transaction Hash, Deposit Network, LBank Deposit Address, and Coin/Token details.🤝Our support team is committed to providing professional and prompt assistance.

LBank FAQ: What to Do If Your Deposit Doesn’t Arrive?

What is Position Mode？When trading futures, there are two position modes to choose.One-way ModeFor each target pair, you can only hold a position in one direction at a time&mdash;long or short. If you open a new position in the opposite direction, it will offset and merge with your existing position.Hedge ModeThis allows you to simultaneously hold both long and short positions for the same target pair. The margin required, leverage, and position sizes are tracked separately for each direction, providing a risk offset.How-to StepsWeb1. Log in to your LBank account and tap [Futures].2. Tap the Settings for more actions.3. Tap [Mode].4. Choose your trading mode, tap [Confirm].If [One-way Mode] is valid, you can only choose to buy (go long) or sell (go short), opening a position in one direction.If [Hedge Mode] is valid, you can simultaneously buy (go long) and sell (go short), holding positions in both long and short directions.App1. Log in to the LBank App, tap [Futures] and「More」. Then tap [Settings] from the pop-up menu.2. Locate the 「Mode」in 「Settings」, select either [One-Way Mode] or [Hedge Mode].If [One-way Mode] is valid, you can only choose to buy (go long) or sell (go short), opening a position in one direction.If [Hedge Mode] is valid, you can simultaneously buy (go long) and sell (go short), holding positions in both long and short directions.NoteIf there are existing positions or open orders in futures trading, adjusting the position mode is not allowed.Position mode adjustment is applied uniformly to all futures trading pairs.Still Need Help?If you have further questions or cannot resolve the issue, please visit the LBank official website (https://www.lbank.com) or contact our support team at service@lbank.com. We are committed to providing you with a secure and seamless trading experience!⚠️ In case of any translation discrepancies, please refer to the English version.LBank CommunityTelegram|Twitter|Facebook|Discord|Medium|LinkedInDownload LBank App for iOS and AndroidTake Action Now Register an account and get up to a $6,000 welcome bonus!Invite others to join and earn a 30% commission!Contact UsFor issues, contact us at service@lbank.com. We offer quality customer service to address your queries promptly.DisclaimerDigital asset trading carries high risks, with price volatility that may lead to loss of principal. Users are solely responsible for investment decisions; LBank is not liable for losses. Understand product risks and invest only in familiar areas; consider seeking advice from a professional financial advisor. LBank&rsquo;s content is not financial advice, and we reserve the right to modify this disclaimer at any time.

How to Set Position Mode for Futures Trading?

What is Take-Profit (TP) / Stop-Loss (SL)?Take-Profit (TP) and Stop-Loss (SL) are commonly used risk management tools in contract trading.Take-Profit (TP): The system automatically executes a closing order to lock in profits when the market price reaches the preset profit target.Stop-Loss (SL): The system automatically executes a closing order to prevent further losses when the market price reaches the preset maximum acceptable loss.By setting TP and SL, traders can execute their strategies more systematically amid market fluctuations. This is especially important in contract trading, as it helps manage funds more efficiently and control trading risks.What's a Trigger price?The trigger price refers to the price you set at which the system will automatically activate your buy or sell order. In other words, the order will only be submitted to the exchange for execution once the market price reaches your specified trigger price.LBank provides two trigger price options:Last Price: The latest traded price in the market, which can be affected by market liquidity.Mark Price: A weighted average price designed to avoid premature TP/SL triggers caused by short-term price anomalies.Using the Mark Price is generally recommended to avoid early TP/SL execution due to short-term market volatility.Types of Take Profit/Stop Loss1. Change(%): Set trigger prices for Take Profit and Stop Loss based on the percentage change of the futures entry price.Example:Input "10%" to trigger a take-profit order when the price increases by 10%.Input "-5%" to set a stop-loss when the price decreases by 5%.2. PnL: Set trigger prices for Take Profit and Stop Loss based on the expected PnL.Example:Enter &ldquo;100 " in the PnL field to secure profits when your gain reaches 100 USDT.Enter "-50 " in the PnL field to stop losses when your loss reaches 50 USDT.3. PnL%: Set the trigger price for Take Profit and Stop Loss based on the expected PNL%.Example:Input "10%" to automatically TP when achieving a 10% profit.Input "-5%" to automatically SL when the profit rate drops by 5%.How to Set TP/SL?Web1. Set TP/SL When opening a PositionHook TP_SL, enter the Trigger Price] , and tap [ Open Long] or [Open Short] .Tap [Advanced], choose the [Last Price] or [Mark Price], then tap [Increase] to choose the type as needed [By choose], [By PnL] or [By PnL%] and tap [Confirm].Enter [TP_SL Amount and tap Confirm].2. Set TP_SL After opening a PositionIn [Open Positions, select the order you want to set TP/SL and tap Add]. If you want to set TP_SL for the entire position, tap [Add under Position TP_SL.Choose the Last Price] or [Mark Price], then tap [Increase] to choose the type as needed [By choose], [By PnL] or [By PnL%] and tap [Confirm].Enter [TP_SL Amount and tap Confirm].Once confirmed, the order appears in [Open Orders] for modification or cancellation.App1. Set TP_SL When Opening a PositionHook [TP/SL, when opening a position. Enter your TP Price] and [SL Price] for a quick setup.Tap [Open Long] or [Open Short] to place the order.Tap [Advanced], choose the [Last Price] or [Mark Price], then tap [Increase] to choose the [By choose], [By PnL] or [By PnL%] and tap [Confirm].2. Set TP_SL After opening a PositionIn [Positions, select the order you want to set TP/SL and tap TP_SL. Choose Fixed Amount] or [All Positions],then select the trigger price type [Last Price] or [Mark Price]. Tap [Changes] to choose the [By change], [By PnL] or [By PnL%]   Fixed AmountTP_S order quantities do not change with position sizes. Multiple TP/SL settings allowed.All positionTP/SL order quantities adjust with position sizes. Upon reaching the trigger price, positions will be closed at market price. Only one SL setting is allowed.Enter [TP/SL Amount and tap [Confirm].Once confirmed, the order appears in [Orders] for modification or cancellation.Note：The system will automatically close your position when the set TP or SL price is reached.TP/SL are risk management tools but cannot guarantee complete avoidance of losses. Set sensible TP/SL levels based on your risk tolerance and market conditions.*In case of translation discrepancies, the English version prevails.LBank CommunityTelegram|Twitter|Facebook|Discord|Medium|LinkedInDownload LBank App for iOS and AndroidFor any assistance, please contact us at our official emailservice@lbank.com. We are dedicated to providing quality, professional and prompt support.Disclaimer:Digital assets are subject to high market risks and price volatility. The value of your investments may fluctuate, and could even lead to a loss of principal. You are solely responsible for your investment decisions, and LBank is not liable for any losses you may incur. You should invest only in products you are familiar with and understand the risks involved. You should carefully consider your investment experience, financial status, investment objectives, and risk tolerance, and consult an independent financial advisor before any investment. Past performance is not a reliable indicator of future performance. Content on the LBank platform does not include advice or recommendations, and should not be construed as financial advice.LBank reserves the right in its sole discretion to amend or cancel this announcement at any time and for anyreasonswithout prior notice.

How to set TP/SL in Futures Trading on LBank？

WebGo to LBank Website 👉 https://www.lbank.com/Locate the wallet icon in the menu at the top right and tap [Deposit].Follow these tips to choose the right type of cryptocurrency and network.Copy the deposit address and go to your external wallet page to proceed with the deposit.Alternatively, for step 2, you can scan the QR code using your wallet app.Copy the Deposit Address to the external wallet or exchange, then initiate the withdrawal.After completing the withdrawal, please check the wallet balance of your LBank account.AppTap [Assets] from the bottom menu in LBank AppTap [Deposit], search or pick crypto from Suggested Menu.Once the bottom menu is popped-up, tap [On-chain] - [Network], copy and paste the Deposit Address to the external wallet or exchange, then initiate the withdrawal.Or use your wallet app to scan the QR code for further operations.Note:Ensure the selected cryptocurrency and network on both LBank and your withdrawal platform are the same to guarantee a successful deposit. Mismatches will result in the loss of your assets.The minimum amount, required confirmation numbers, and contract address can be found on the Deposit page.Deposits below the minimum amount will not be credited to your account.For some cryptocurrencies, such as XRP, a tag or memo is required. This is typically a string of numbers. You must enter both the deposit address and the tag/memo when depositing; otherwise, you'll lose your assets.Now that you've mastered how to use it, don&rsquo;t miss out on our hottest events! Tap to check out the details &mdash; make every move you make even more rewarding!🆕Bonus Center: Complete simple tasks and instantly unlock exclusive rewards!🔥 Limited-Time Hot Events: Join ongoing campaigns easily and earn extra bonuses!*In case of translation discrepancies, the English version prevails.LBank CommunityTelegram|Twitter|Facebook|Discord|Medium|LinkedInDownload LBank App for iOS and AndroidFor any assistance, please contact us at our official emailservice@lbank.com. We are dedicated to providing quality, professional and prompt support.Disclaimer:Digital assets are subject to high market risks and price volatility. The value of your investments may fluctuate, and could even lead to a loss of principal. You are solely responsible for your investment decisions, and LBank is not liable for any losses you may incur. You should invest only in products you are familiar with and understand the risks involved. You should carefully consider your investment experience, financial status, investment objectives, and risk tolerance, and consult an independent financial advisor before any investment. Past performance is not a reliable indicator of future performance. Content on the LBank platform does not include advice or recommendations, and should not be construed as financial advice.LBank reserves the right in its sole discretion to amend or cancel this announcement at any time and for anyreasonswithout prior notice.

How to Deposit in LBank?

WebGo to LBank Website and login to your account 👉 https://www.lbank.com/, then tap Order Center].Tap [Futures Order] - [Order History].Tap [Order Type] to filter, including: Limit, Tigger and TP_SL.Filter [Pairs and Date] you want to search, then tap [Confirm].Tap [⬇️Export] to export order history. Conditions can be reset if needed, tap [Confirm].AppIn the LBank App, you can check the Futures Order History through either [Assets] or [Futures].Option1: Check through the [Assets].Go to LBank App and login to your account, Tap [Assets], tap [Futures]- [History].Choose the [Type], tap [Time] to choose a time range, tap [Confirm].Option2: Check through the [Futures].Go to LBank App and login to your account, Tap [Futures] in the bottom menu, select [History].Tap [Order History], and filter by [Type]: Limit, Market, Tigger and TP_SL.Use the [Symbol filter to search trading pair.Choose a time range, tap [Confirm] to view your futures order history.*In case of translation discrepancies, the English version prevails. LBank CommunityTelegram|Twitter|Facebook|Discord|Medium|LinkedInDownload LBank App for iOS and AndroidFor any assistance, please contact us at our official emailservice@lbank.com. We are dedicated to providing quality, professional and prompt support.Disclaimer:Digital assets are subject to high market risks and price volatility. The value of your investments may fluctuate, and could even lead to a loss of principal. You are solely responsible for your investment decisions, and LBank is not liable for any losses you may incur. You should invest only in products you are familiar with and understand the risks involved. You should carefully consider your investment experience, financial status, investment objectives, and risk tolerance, and consult an independent financial advisor before any investment. Past performance is not a reliable indicator of future performance. Content on the LBank platform does not include advice or recommendations, and should not be construed as financial advice.LBank reserves the right in its sole discretion to amend or cancel this announcement at any time and for any reasons without prior notice.

How to check the Futures Order History in LBank?

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Buy Crypto

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Getting Started

LBank, a leading global cryptocurrency exchange since 2015, is committed to providing a secure and convenient trading experience. We support over 800 cryptocurrencies, including USDT, Bitcoin (BTC), Ethereum (ETH), and more, with multiple payment methods for seamless buying and selling of digital assets using fiat currencies (e.g., USD, EUR). This guide outlines the One-Click Buy/Sell process to help you efficiently trade cryptocurrencies.Buying ProcessLog In &amp; Access One-Click BuyLog in to LBank App；Navigate to「Buy Crypto &gt; One-Click Buy」.Set Purchase DetailsSelect the transaction direction:「One-Click Buy &gt; Buy」.Choose the fiat currency to pay (e.g., USD, EUR) and the cryptocurrency to receive (e.g., USDT, BTC, ETH).Enter the fiat amount to pay; the system will calculate the estimated cryptocurrency amount and recommend the best offer from a trading service provider.Select Payment MethodChoose a payment method from recommended options or add/manage other options (e.g., P2P or Third-party channels).Refer to the LBank Fiat Trading Guide for supported fiat transaction types and channels.Confirm the estimated amount and click Buy to complete the purchase.📌Notes:LBank charges a fee for One-Click Buy transactions; rates vary by market conditions. Check the official website for details.Exchange rates are provided by trading service providers; refer to their websites for specifics.Complete Identity Verification &amp; Submit PurchaseVerify transaction details, including amount payable, trading pair, payment method, unit price, fees, and expected amount.Enter the CVV/CVC code for the payment card as prompted and click Confirm to finalize the transaction.Identity Verification (KYC):If not yet completed, the system will prompt you to verify your identity for fund security. Refer to「How to Complete KYC Verification (App)」.Users with completed KYC can proceed directly.Sell ProcessSet Sell DetailsSelect the transaction direction: 「One-Click Buy &gt; Sell」.Choose the fiat currency to receive (e.g., USD, EUR) and the cryptocurrency to sell (e.g., USDT, BTC, ETH).Enter the cryptocurrency amount to sell; the system will calculate the estimated fiat amount and recommend the best offer from a trading service provider.Confirm transaction details and click Sell to complete.Select Payment MethodAdjust the cryptocurrency and fiat currency types, then select a payment method from the recommended option or explore additional options under「More &gt;」.Enter the receiving account details as prompted and tap「Sell」.Additional InformationTransaction Security:LBank employs multiple security measures (e.g., two-factor authentication, cold wallet storage) to protect user assets. Enable 2FA for enhanced account security.Regularly monitor account activity to ensure no unauthorized operations.Transaction Limits:One-Click Buy/Sell transaction amounts may vary by region, payment method, or trading service provider.Some payment methods may require additional verification or processing time; confirm in advance.Common Issues &amp; Customer Support:For issues like payment failures or amount discrepancies, verify your network connection or payment method.Contact customer support via email (fiatcs@lbank.com) or submit a ticket for 24/7 assistance.Tips for Beginners:Start with small transactions to familiarize yourself with the process before engaging in larger trades.Monitor market trends to choose optimal trading times.Processing Time: Funds typically arrive within 15 seconds to 48 hours, depending on the service provider&rsquo;s processing guidelines. Contact customer support (fiatcs@lbank.com) if funds are delayed.Payment Process: The processes for different payment methods may vary slightly; the above is just an example.Still Need Help?If you have further questions or cannot resolve the issue, please visit the LBank official website (https://www.lbank.com) or contact our support team at sevice@lbank.com. We are committed to providing you with a secure and seamless trading experience!

LBank One-Click Buy/Sell Crypto Guide (App)

Cryptocurrency trading offers both opportunities and risks. High-risk trades can lead to significant losses. This concise, professional guide helps LBank users minimize risks and trade securely.Understanding High-Risk TradingHigh-risk trades often involve volatile assets, high-leverage positions, or unverified projects, offering high returns but carrying substantial loss potential. Common scenarios include:New or low-liquidity tokens: Prices are prone to manipulation and extreme fluctuations.High-leverage trading: Amplifies gains but also multiplies losses.Unaudited projects: New projects may involve scams or technical vulnerabilities.📌Mitigation Principle: Prioritize high-liquidity, well-established assets and approach high-risk trades cautiously.Preparing for TradesResearch Projects ThoroughlyReview whitepapers: Verify the project&rsquo;s goals, technology, and team credibility.Monitor public information: Check discussions on platforms like X and beware of exaggerated claims.Validate contract security: For DeFi or new tokens, confirm third-party audit reports.Analyze Market DynamicsTrack market trends to avoid trading during extreme volatility.Use LBank&rsquo;s K-line and depth charts to assess price movements and liquidity.Practical Tip：Refer to LBank&rsquo;s announcements for reliable project information.Managing Trading RisksSet Stop-Loss and Take-ProfitStop-Loss: Set a price threshold to exit trades, e.g., sell if an asset drops 8%, to control losses.Take-Profit: Lock in profits at a target price to avoid missing sell opportunities.Details：See「How to set TP/SL in Futures Trading on LBank？」Use Leverage PrudentlyHigh leverage (e.g., 10x or higher) can lead to rapid liquidation. Beginners should use lower leverage or avoid it entirely.Maintain sufficient margin to reduce liquidation risks.Diversify InvestmentsAvoid concentrating funds in a single asset. Allocate to mainstream coins like Bitcoin and Ethereum, plus a small portion to promising projects.Diversification lowers overall risk exposure.Preventing Scams and Security ThreatsAvoid Phishing and ScamsVerify URLs：Ensure you access LBank&rsquo;s official site (https://www.lbank.com) and beware of Phishing Sites.Avoid unknown URLs：Scammers may use Phishing Emails or social media to lure clicks.。Protect private keys：Never share wallet private keys, seed phrases, or LBank account passwords.Enable Two-Factor Authentication (2FA)Set up Google Authenticator or SMS verification in LBank settings to enhance account security.Regularly check logged-in devices to prevent unauthorized access.Identify Pump-and-Dump SchemesBe cautious of 「insider tips」or「guaranteed profits」claims, often scams.Monitor trading volume and abnormal price spikes, avoiding tokens with suspicious surges.Leveraging LBank&rsquo;s Security Tools📌LBank provides features to safeguard users:Fund Password: Set a separate password for withdrawals and trades to prevent unauthorized actions.Cold Wallet Storage: Store most funds in a cold wallet, keeping minimal funds in the trading account.Risk Alerts: Stay informed of LBank&rsquo;s warnings about high-risk assets via announcements.Maintaining Discipline and RationalityAvoid emotional trading: Fear or greed can lead to impulsive decisions. Adhere to a trading plan.Review portfolios regularly: Check asset allocation monthly and adjust based on market conditions.Keep learning: Engage in LBank&rsquo;s tutorials or community discussions to enhance trading skills.LBank Security TipsMitigating high-risk trading requires knowledge, caution, and discipline. By conducting thorough research, setting stop-loss/take-profit, diversifying investments, and using LBank&rsquo;s security features, you can reduce risks and protect your funds. The cryptocurrency market is dynamic&mdash;staying rational is key to successful trading.Start trading safely now!

LBank User Security Guide：How to Mitigate High-Risk Trading？

In LBank&rsquo;s copy trading system, as a lead trader, you can share professional trading strategies to help copy traders achieve passive income while easily viewing and managing copy trader data through platform tools. This allows you to monitor copy trader participation, performance, and risk management, as well as optimize your trading strategies to improve overall efficiency. This guide provides step-by-step instructions on how to use these features to become a more professional lead trader.How-to StepsWebAccess to「My Lead Trades」Login to LBank Website👉www.lbank.comTap 「Futures」-「Copy Trading」, select 「Copy Trading」as captured below.Tap「My Lead Trades」for next steps.View/Remove Copy TradersView Data：Tap「Copy Trader」to view aggregated data, including AUM (Assets Under Management) and the number of copy traders.Batch Removal：Tap「Batch Remove」to access the following options:Margin Balance = 0: Remove all copy traders with a margin balance of 0 USDT.Margin Balance &lt; 100: Remove all copy traders with a margin balance less than 100 USDT.Remove All: Remove all copy traders.⚠️ Note: Batch removal is currently limited to these three conditions. Removed copy traders cannot re-copy the lead trader for a certain period. Existing copy orders will remain active until closed by the lead trader.Filter Copy Trader：Filter by「All Sources」,「Copy Trading Homepage」and 「Copy Trading Code」.Individual Removal：In the 「Copy Trader」list, tap 「Remove」next to a specific copy trader to remove them.Important Note：Removing a copy trader only affects new copy orders; existing open orders are unaffected.Removed copy traders cannot copy the same trader again for 60 minutes.AppAccess to「My Lead Trades」Login to LBank App, tap 「Copy Trading」-「My&gt;」,switch to 「Copy Traders」.View/Remove Copy TradersView Data：Tap「Copy Trader」to view aggregated data, including AUM (Assets Under Management) and the number of copy traders.Batch Removal：Tap「Batch Remove」to access the following options:Margin Balance = 0: Remove all copy traders with a margin balance of 0 USDT.Margin Balance &lt; 100: Remove all copy traders with a margin balance less than 100 USDT.Remove All: Remove all copy traders.⚠️ Note: Batch removal is currently limited to these three conditions. Removed copy traders cannot re-copy the lead trader for a certain period. Existing copy orders will remain active until closed by the lead trader.Filter Copy Trader：Filter by「All Sources」,「Copy Trading Homepage」and 「Copy Trading Code」.Individual Removal：In the 「Copy Trader」list, tap 「Remove」next to a specific copy trader to remove them.Important Note：Removing a copy trader only affects new copy orders; existing open orders are unaffected.Removed copy traders cannot copy the same trader again for 60 minutes.Copy Trader Levels and Upgrade/Downgrade RulesLevel OverviewLead traders&rsquo; copy trader capacity is divided into four levels, starting at Level 1 (up to 50 copy traders):LevelMax Copy Trader CapacityRequired Number of Copy TraderEffective Number of Copy Trader*Required Wallet Balance15000None21005042None325010085None41000250212&ge;1000 USDT for 5 consecutive days📌Effective Number of Copy Traders: The number of users who have actually held positions copied from the lead trader.Upgrade ConditionsUpgrading to Level 2 or 3Current level&rsquo;s copy trader capacity is reached.Effective copy traders &ge; 85% of the copy trader capacity.Upgrading to Level 4 (in addition to the above): Futures margin balance maintained at &ge;1000 USDT for 5 consecutive days.Downgrade RulesIf the copy trader requirement for the current level is not met for 5 consecutive days, the trader will be downgraded to the corresponding level.Adjusting Copy Trader CapacityLead traders can adjust the copy trader capacity in the 「My Lead Trades」 &gt; 「Lead Trade Settings」&gt;「Set Follower Cap」, within the range of 1 to the maximum allowed for their current level.Adjustments take effect immediately.📌See「Personal Trading Setup for Lead Traders」.Risk DisclosureCopy trading involves significant risks and may result in partial or complete loss of funds, making it unsuitable for all investors. Market fluctuations, strategy failures, or technical issues may adversely affect trading results. Past performance is not indicative of future outcomes. Please carefully evaluate your risk tolerance and consider seeking advice from a professional financial advisor. LBank bears no liability for losses incurred from copy trading.Still Need Help?If you have further questions or cannot resolve the issue, please visit the LBank official website (https://www.lbank.com) or contact our support team at service@lbank.com. We are committed to providing you with a secure and seamless trading experience!

LBank Copy Trading: How Lead Traders View & Manage Copy Traders Data

IMPORTANT: Make sure you read the entirety of the terms and conditions carefully before signing this document. By subscribing to dual investment products, you hereby agree to the entirety of these terms and conditions and acknowledge the associated risks.Preface: LBank has launched Dual Investment products. By subscribing to these products, you agree to these terms and conditions. Ensure that you have read the following terms carefully before using or subscribing to these products.Agreement1.1 LBank's provision of the product lineup and historical data information for free does not constitute a solicitation for users to subscribe to a specific financial product. Users are responsible for their decisions and bear the risk of those decisions.1.2 By using the Dual Investment product, users grant LBank access to their invested assets and agree that the returns shall be distributed in accordance with LBank's rules.1.3 By using the Dual Investment product, users shall comply with national and regional laws, ensure that the source of cryptocurrency assets is legal and compliant, and refrain from engaging in money laundering and other illegal practices.1.4 By using the Dual Investment product, users shall fully understand the risks associated with investing in digital assets, acknowledge that actual returns cannot be guaranteed, and exercise caution when making trading decisions.1.5 By using the Dual Investment product, users agree and accept unconditionally that LBank shall not be held liable for all potential risks and earnings linked to their investment decisions.1.6 LBank will use its best efforts to ensure, but not guarantee, the stability and effectiveness of the platform in the event of delays, suspensions, interruptions, or deviations in execution due to network delays, system failures, and other force majeure circumstances. The settlement price will be calculated based on the market price on Bybit Futures.1.7 LBank shall not be held accountable for any disparity between the final execution of Dual Investment products and users' expectations due to force majeure circumstances.1.8 This product is not available to users in regions such as the United States and Singapore.1.9 LBank reserves the right of final interpretation of Dual Investment products.Risk Warning2.1 Dual Investment products involve options and other financial derivatives. Crypto investment involves risk, and users are advised to exercise caution.2.2 Historical and current APRs are provided for reference purposes only. These figures do not predict the product's future performance and shall not be construed as the product's actual returns.2.3 Any investment decision made by users is solely based on their own judgments. Users shall bear all risks involved.Investor's confirmationI confirm that I have fully understood the Dual Investment User Agreement along with the associated risks and that I fully comprehend and accept these terms voluntarily.

Dual Investment User Agreement

LBank is a globally recognized cryptocurrency exchange offering trading services for various digital assets. However, not all cryptos are supported for deposits, and depositing an unsupported crypto may result in fund loss or inability to withdraw. This guide outlines how to avoid such errors and ensure a secure and smooth deposit process. All recommendations are based on LBank&rsquo;s official information, and users should always refer to the latest platform announcements before proceeding.What Are Unsupported Crypto on LBank?LBank supports major cryptocurrencies like BTC, ETH, and USDT but does not support certain niche or emerging tokens (e.g., some DeFi projects or altcoins). Depositing unsupported cryptos typically results in irreversible loss due to the nature of blockchain transactions. Common issues include depositing to an unsupported network (e.g., ERC-20 instead of TRC-20) or sending crypto not yet listed on the platform.Essential Steps to Check Before Depositing📌Spending 1-2 minutes verifying details can prevent costly mistakes. Follow these key steps:Step 1: Log in to LBank and Check the Supported Crypto ListVisit the LBank website (lbank.com) or open the LBank App and log in to your account.Navigate to 「Assets」 &gt; 「Deposit」.Select the crypto you wish to deposit (e.g., USDT), and the system will display supported networks (e.g., TRC-20, BEP-20, ERC-20).Key Tip: Always confirm the crypto is listed in LBank&rsquo;s supported assets. LBank updates its crypto list regularly, so refresh the page before each deposit to check for updates.Reference: See「How to Deposit in LBank?」Step 2: Verify Wallet Address and Network CompatibilityCopy the deposit address and Memo/Tag (if applicable) provided by LBank.In your external wallet (e.g., MetaMask, Trust Wallet), ensure the sending network matches LBank&rsquo;s requirements. For example:USDT supports TRC-20 (Tron network) but not OMNI (Bitcoin network).Mismatched networks may lead to fund loss.Pro Tip：Perform a small test deposit (e.g., 0.1 USDT) and wait for confirmation before transferring larger amounts. This verifies the address and network compatibility.Step 3: Avoid Common PitfallsDo not deposit unknown crypto: Only deposit coins explicitly listed on LBank&rsquo;s website. Avoid relying on third-party sources.Check minimum deposit amounts: Each coin has a minimum deposit threshold. Deposits below this amount may not be processed. (Note: LBank does not charge deposit fees. See「LBank Deposits: No Fees Charged by LBank」.)Understand blockchain confirmation: Deposits require blockchain confirmation (typically a few minutes to hours). Avoid repeating transactions during this period.Multi-signature or hardware wallet users: Ensure your wallet supports LBank&rsquo;s network to avoid compatibility issues.What to Do If You Deposit an Unsupported Cryptos?📌While prevention is key, if an error occurs:Immediately contact LBank customer support via the 「Help Center」 &gt; 「24/7 Support」 to submit a Ticket on the website or through the App. See「How to Contact Online Support?」Provide the transaction hash (TXID), sending address, and screenshots. LBank&rsquo;s support team may investigate, but recovery of unsupported coins is unlikely and may incur fees.Important Reminder: Blockchain transactions are irreversible, and LBank cannot guarantee fund recovery. Prevention is always better than remedy.Related Resources: See「Guide to Handling Cryptocurrency Deposit Issues」&amp;「How to Check Deposits/Withdraw Status?」LBank Security TipsUse official channels: Always operate through LBank&rsquo;s official website or App to avoid phishing sites.Enable Two-Factor Authentication (2FA)：Secure your account to prevent unauthorized actions.Stay updated: Regularly check LBank&rsquo;s official announcements or social media for updates on supported coins.Learn More: Refer to「How to Export Deposit and Withdraw Records?」By following these steps, you can significantly reduce deposit risks and ensure fund safety. For any questions, contact LBank&rsquo;s official support. Cryptocurrency investments carry risks, so proceed with caution.

How to Avoid Depositing Unsupported Cryptos on LBank

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