As digital asset trading grows in popularity, phishing website scams have become a common threat to user security. Phishing websites disguise themselves as legitimate platforms to trick users into entering sensitive information (e.g., account credentials, passwords, or private keys), leading to potential asset loss. To safeguard your funds, LBank provides this professional guide to help you identify and prevent phishing website scams.

What Are Phishing Websites?

Phishing websites are fraudulent sites created by scammers to mimic legitimate platforms, such as LBank’s official website, to deceive users into entering personal information or performing financial operations. These sites are often promoted via emails, text messages, social media, or search engines to lure users into clicking.

How to Identify Phishing Websites?

1. Check the Website Domain

• The official LBank website domain is www.lbank.com. Carefully verify the URL, especially the domain suffix (.com, .info, etc.) and spelling.

• Phishing websites often use similar domains, such as “lbаnk.com” (using special characters) or “lbank-xxx.com.”

💡Tip: Directly type the official URL into your browser or use a bookmark to access the official website, avoiding suspicious links.

2. Verify the Website Security Certificate

• Legitimate websites use HTTPS protocol, indicated by a “lock” icon in the browser’s address bar, ensuring encrypted data transmission.

• Click the “lock” icon to confirm the certificate is issued by a trusted authority and matches LBank’s official domain.
  
  

3. Watch for Abnormal Page Design

• Phishing websites may contain spelling errors, poor page layouts, or malfunctioning features (e.g., login failures).

• Be cautious if a page prompts “emergency maintenance” or urgently requests sensitive information.
  
  

4. Beware of Suspicious Link Sources

• Links received via email, SMS, or social media, especially those urging you to “log in immediately” or “verify your account,” may lead to phishing sites.

• LBank will never request your password, two-factor authentication (2FA) code, or private key through unofficial channels.
  

How to Prevent Phishing Website Scams?

1. Access LBank Through Official Channels

• Use LBank’s official website (www.lbank.com) or official mobile apps (downloaded from iOS/Android app stores) to access the platform.

• Avoid clicking on links from search engine ads, as they may lead to phishing websites.
  
  

2. Enable Two-Factor Authentication (2FA)

• Activate 2FA (e.g., Google Authenticator or SMS verification) in your LBank account to add an extra layer of protection, even if your password is compromised.

• Never share your 2FA code with any website or individual.
  
  

3. Protect Personal Information

• Never enter your wallet private key, seed phrase, or trading password on any website.

• LBank will never ask for such sensitive information.
  
  

4. Use Secure Devices and Networks

• Access LBank using secure personal devices and avoid public computers or unsecured Wi-Fi networks.

• Regularly update your device’s antivirus software to prevent malware from stealing information.
  
  

5. Stay Alert to Scam Tactics

• Be wary of “fake customer service” contacts. LBank’s official support is only available through the official website or app.

• Any offer promising “high returns” or “free coins,” especially requiring you to transfer funds or provide information first, is a scam.
  

What to Do If You Encounter a Phishing Website?

1. Stop All Actions Immediately

• If you suspect you’ve accessed a phishing website, close the page immediately and avoid entering any information.
  
  

2. Contact LBank Official Customer Support

• Report the issue through LBank’s official website or app channels for professional assistance.

• Official support contact: Visit www.lbank.com , tap “Support Center,” or use the in-app “Contact Support” feature.
  
  

3. Change Passwords and Review Account Security

• If you suspect your account information has been compromised, immediately change your password on the official website and review your account security settings.

• Check for any unusual login activity or unauthorized transactions.
  
  

4. Report the Phishing Website

• Submit the phishing website’s URL to your browser’s security team or a cybersecurity authority to help block its spread.
  

Summary

Preventing phishing website scams requires heightened security awareness and cautious behavior. Keep these key points in mind:

1. Always verify the website domain and security certificate.

2. Access LBank through official channels and enable 2FA.

3. Never share private keys, seed phrases, or 2FA codes.

4. Contact LBank official support immediately if you encounter issues.

LBank’s Security Commitment

LBank employs cold wallet storage, real-time monitoring, and other measures to safeguard user assets. If you detect abnormal activity, contact our support team immediately, and we will assist with the investigation.

⚠️ In case of any inconsistency in translations, the English version shall prevail.