Dear LBank Users,
To ensure compliance with regional regulatory requirements, LBank has implemented restrictions on platform services for certain countries or regions. Below are the details of these restrictions:
1️⃣ Regions Unable to Access Platform Services
Due to local regulations, LBank is currently unable to provide services to users from the following countries/regions:
|
Country Code
|
Country / Region
|
|
+1
|
United States, Canada
|
|
+7
|
Russia, Kazakhstan, etc.
|
|
+86
|
Mainland China
|
|
+98
|
Iran
|
|
+380
|
Ukraine
|
|
+852
|
Hong Kong
|
|
+971
|
United Arab Emirates
|
2️⃣ Regions with Limited SMS Functionality
Based on risk assessments from our security system, SMS functionality is temporarily restricted for phone numbers from the following countries or regions:
|
Country Code
|
Country / Region
|
|
+20
|
Egypt
|
|
+234
|
Nigeria
|
|
+257
|
Burundi
|
|
+221
|
Senegal
|
|
+992
|
Tajikistan
|
|
+244
|
Angola
|
|
+238
|
Cape Verde
|
|
+227
|
Niger
|
|
+94
|
Sri Lanka
|
|
+92
|
Pakistan
|
|
+223
|
Mali
|
|
+225
|
Côte d'Ivoire
|
|
+261
|
Madagascar
|
|
+260
|
Zambia
|
|
+55591
|
Bolivia
|
|
+213
|
Algeria
|
|
+263
|
Zimbabwe
|
|
+39
|
Italy
|
|
+251
|
Ethiopia
|
|
+237
|
Cameroon
|
|
+386
|
Slovenia
|
|
+84
|
Vietnam
|
|
+255
|
Tanzania
|
|
+49
|
Germany
|
|
+58
|
Venezuela
|
⚠️ Note:
-
Users with these country code can still receive SMS verification codes for withdrawals and continue using other platform services as usual.
-
However, the following features are temporarily unavailable:
-
New user registration
-
Password recovery
-
Phone number binding
-
-
Attempting to use these features may result in a system error message.
-
To ensure a seamless experience, we recommend binding an email address to your account.
📮 Contact Us
We apologize for any inconvenience caused and greatly appreciate your understanding.
For further assistance, please contact : service@lbank.com
Thank you for your cooperation!
LBank Support Team
July 2, 2025
LBank Community
July 2, 2025
LBank Community
For any assistance, please contact us at our official email service@lbank.com. We are dedicated to providing quality, professional and prompt support.
Disclaimer: Digital assets are subject to high market risks and price volatility. The value of your investments may fluctuate, and could even lead to a loss of principal. You are solely responsible for your investment decisions, and LBank is not liable for any losses you may incur. You should invest only in products you are familiar with and understand the risks involved. You should carefully consider your investment experience, financial status, investment objectives, and risk tolerance, and consult an independent financial advisor before any investment. Past performance is not a reliable indicator of future performance. Content on the LBank platform does not include advice or recommendations, and should not be construed as financial advice.
LBank reserves the right in its sole discretion to amend or cancel this announcement at any time and for any reasons without prior notice.