To ensure the security of your account and comply with regulatory requirements, LBank provides a secure and reliable Know Your Customer (KYC) verification process. Below are clear and straightforward steps to help you complete the process quickly and enjoy seamless platform services.

How-to Steps

Visit the Official Website

  1. Go to the LBank official website: 👉 https://www.lbank.com/

  2. Log in to your LBank account and navigate to「Account Security」.

Access the Identity Verification

  1. Click on「Identity Verification > Verification」to start the process.

  1. Select or search for your「Country/Region」and「Document Type」(e.g., Passport, ID Card, Driver’s License, or Other).

  1. For example, if using a passport, confirm your selection and upload clear images of the document as prompted by the system.

Review Facial Recognition Guidelines

  1. During the process, tap「View Our Guidelines」to read detailed instructions on facial recognition and liveness detection.

Complete Identity Verification

  1. Follow the on-screen prompts and guidelines to complete facial recognition and liveness detection.

Submit for Review

  1. Successful Submission: You will receive a notification once the review is complete.

  2. Failed Submission: Click「Retry」to reattempt verification.

Verification Results

  1. Upon successful verification, your certification status will display a green checkmark.

  2. The「Identity Verification」section will also reflect the verified document name.

Important Notes

  1. Ensure all submitted document information is authentic and clear to avoid delays in the review process.

  2. If you encounter any issues, contact LBank’s official customer support at 📮[email protected] for prompt and professional assistance.

LBank Statement

Completing KYC verification is a critical step to access LBank platform services, ensuring account security and compliance with global Anti-Money Laundering (AML) and Counter-Terrorism Financing (CFT) regulations. Please provide accurate and valid identity information, as false or incomplete submissions may result in verification failure or account restrictions. LBank is committed to protecting your privacy; all submitted data will be strictly confidential and used solely for verification and compliance purposes. For any questions, please contact our customer support team.