To help affiliate users receive more efficient support during business development, LBank provides eligible Affiliate users with a dedicated Account Manager service. If you encounter any issues while using the Affiliate Management Platform, or if you need further business-related support, you can view your dedicated Account Manager’s contact information on the platform and get in touch directly.
How-to Steps
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Log in and navigate to「Affiliate Management Platform」
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On the Home page, tap「Account Manager」;
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In the pop-up information panel, you will be able to view your dedicated Account Manager’s contact details, such as email address or Telegram contact information.
Reminder
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Please make sure to contact your dedicated Account Manager only through LBank’s official platform. Do not trust any unofficial channels, third-party accounts, or unverified information.
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LBank Account Managers will never ask you for verification codes, passwords, transfers, private keys, or any other sensitive information. Please stay alert and protect your account and assets.
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If you are temporarily unable to reach your Account Manager, or if you have any questions regarding the relevant information, please contact the LBank customer support team via the official support email: 📮service@lbank.com