Dear LBank users,
 
We have recently received feedback from some users reporting issues when receiving platform emails via Outlook or Hotmail.
Upon investigation, it appears that certain email service providers are currently experiencing delays or blocking in message delivery.
Our technical team is actively coordinating with the relevant parties to resolve this issue and restore normal service as soon as possible.
 
To ensure smooth operation, users who have already linked a mobile number are advised to switch to mobile verification codes.
If you have not linked a mobile number, please contact customer support to request switching to another email provider (such as Gmail).
 
We apologize for any inconvenience caused to you.
 
Thank you for your support!