Dear LBank Users:

Due to an abnormal increase in traffic access in certain regions, the futures trading function was unavailable in some areas from 03:02 to 03:50 on August 30, 2025 (UTC+8). We have promptly investigated and resolved the issue, and the system has now returned to normal operation.  

We deeply apologize for the liquidations and losses caused to affected users by this incident. LBank will take full responsibility and compensate for the related losses. If you were impacted during this period, please contact us through the online customer service on the LBank official website or APP, or via the official email at [email protected]. Our team will review and process the compensation as soon as possible.  

Thank you for your understanding and support! LBank will continue to optimize the system to provide you with more reliable services.  

LBank Team
August 30, 2025