To ensure account security and comply with regulatory requirements, LBank provides users a secure and reliable way to complete Know-Your-Customer (KYC) verification. Below is a concise and clear guide to help you complete the process quickly and access platform services seamlessly.

How-to Steps

Access「Personal Center > Identity Verification」

  1. Log in and tap avatar on top left to navigate to「Personal Center」;

  2. As shown, tap「>」and navigate to「Account Information」, then select「Identity Verification」;

  3. Choose your「Country/Region」and「ID Type」(options include Passport, ID Card, Driver’s License, or Other).

  4. Tap「Next」to proceed.

Upload Document Photo

  1. Tap「Continue」and place your document within the camera frame, ensuring all critical information is clear and visible. Tap the capture icon to take a photo.

  2. After uploading, verify that the image is clear and legible. Select「Document is readable」for system verification. If the image is unclear, the system will prompt you to retake it, or you can choose「Retake Photo」to correct blurry images.

Complete Facial Recognition & Await Review

  1. Follow the on-screen prompts to complete facial recognition.

  2. After submission, the system will display the document review status.

  3. Upon successful KYC verification, you will receive a confirmation notification, and the「Identity Not Verified」label in the Personal Center will update to「Verified」.

Important Notes

  1. Ensure all submitted document information is authentic and clear to avoid delays in the review process.

  2. If you encounter any issues, contact LBank’s official customer support at 📮[email protected] for prompt and professional assistance.

LBank Statement

Completing KYC verification is a critical step to access LBank platform services, ensuring account security and compliance with global Anti-Money Laundering (AML) and Counter-Terrorism Financing (CFT) regulations. Please provide accurate and valid identity information, as false or incomplete submissions may result in verification failure or account restrictions. LBank is committed to protecting your privacy; all submitted data will be strictly confidential and used solely for verification and compliance purposes. For any questions, please contact our customer support team.