尊敬的LBank用户：
昨天半夜收到部分用户反馈LBank充值地址不显示以及BTS充值到账慢等问题。
我们调派了技术人员对此进行紧急排查，发现为阿里云服务器IO异常导致。经过各种努力，我们已经修复了这个问题，充值地址已经正常显示。
LBank团队对此致以最真挚的抱歉，并在此承诺，这次的事件不会对LBank感恩节红包活动有任何影响。所有因延迟到账慢而晚于我们要求时间的用户，均可在到账后正常参加此次活动。
LBank运营部
2017年11月23日
Just Now
Dear LBank User
Our online customer service system is currently experiencing connection issues. We are working actively to resolve the problem, but at this time we cannot provide an exact recovery timeline. We sincerely apologize for any inconvenience this may cause.
If you need assistance, please contact us via email and we will reply as soon as possible.
Thank you for your understanding and patience.
LBank Customer Support Team