To ensure account security and comply with regulatory requirements, LBank provides users a secure and reliable way to complete Know-Your-Customer (KYC) verification. Below is a concise and clear guide to help you complete the process quickly and access platform services seamlessly.

How-to Steps

Access「Personal Center > Identity Verification」

  1. Log in and tap avatar on top left to navigate to「Personal Center」;

  2. As shown in the image, tap the orange label on the profile icon with「Identity Not Verified >」. Switch to your Account Information page, tap「Identity Verification」.

  3. After confirming your account information, tap「Verify Immediately」to proceed.

Select Document Type & Upload

  1. Choose「Country/Region of Your ID」and「ID Type」for verification, then tap「Next」.

  2. After confirming the「Issuing Country」and「Document Type」, tap「Continue」. 

  3. Read the instructions carefully and place your document within the camera frame as prompted. Make sure all key information is clearly visible, then tap「Continue」to take the photo.

  4. Once the document photo is uploaded, the system will verify it automatically. If the image is unreadable, you will be returned to the submission page and asked to retake the photo.

Complete Facial Recognition & Await Review

  1. Follow the on-screen instructions to complete facial recognition.

  2. Once your KYC verification is approved, you will receive a successful verification notification. The orange「Identity Not Verified」label in the Personal Center will also change to the green「Verified」label.

Important Notes

  1. Ensure all submitted document information is authentic and clear to avoid delays in the review process.

  2. If you encounter any issues, contact LBank’s official customer support at 📮service@lbank.com for prompt and professional assistance.

LBank Statement

Completing KYC verification is a critical step to access LBank platform services, ensuring account security and compliance with global Anti-Money Laundering (AML) and Counter-Terrorism Financing (CFT) regulations. Please provide accurate and valid identity information, as false or incomplete submissions may result in verification failure or account restrictions. LBank is committed to protecting your privacy; all submitted data will be strictly confidential and used solely for verification and compliance purposes. For any questions, please contact our customer support team.