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Dear Users,

Our Futures trading service has now been fully restored, and trading is operating normally.

If you experienced any order-related issues during this incident, please submit a request through the self-service ticket below. Our Futures Team will review your order within 72 hours.

If your loss is confirmed to have been caused by this incident, the corresponding compensation will be processed promptly.

Self-Service Ticket:
/my/appeal?categoryType=16

Announcement on Completion of Contract System Maintenance and Upgrade